The revenue defense layer B2B SaaS never had. Rivive watches your accounts automatically, surfaces what changed, and fires the right playbook — no integrations, no dashboard to maintain.
No engineering required. Live in under 5 minutes.
// high_churn_risk
// stable_but_blind
// scalable_retention
// nrr_110_plus
By then, the window to act has already closed. The signals were all there — you just had no way to see them in time.
Your primary contact changed jobs. Nobody noticed. The replacement has no relationship and is evaluating alternatives.
Budget reviews followed. Your product is on the list. You would have known if you'd been watching — but you were managing 60 other accounts.
In passing. Casually. Thirty days later they're in a trial and you're in a retention conversation you're already losing.
CS teams already know what to do — it's in the all-hands doc, the onboarding deck, the escalation process nobody follows consistently. When the signal fires, each rep improvises. Same risk, ten different responses.
The insight Rivive is built on:
Don't ask your CS rep to generate information. Show them something and ask if it's true.
Recognition is instant. Generation is work. Every interaction in Rivive is designed around this.
Four steps. Under 5 minutes to go live. No integration required before you see value.
Paste a CSV with account name, domain, and renewal date. That's all Rivive needs to start. No API keys. No OAuth flows. No engineer required.
Rivive watches news, leadership changes, funding events, and company signals for every account domain. By morning, your feed is live.
Rivive surfaces what it found and asks if it's relevant. One tap per signal. Your rep confirms or dismisses — no typing, no forms, no admin.
Based on confirmed signals, Rivive recommends the right structured intervention. Launch it and execute step-by-step — no gut-feel, no improvising.
Every morning, Rivive surfaces what changed across your accounts overnight. Automated detections from external signals sit alongside smart check-in prompts.
Your rep doesn't go looking for problems. Problems come to them — pre-categorised, sourced, and with a clear action attached.
When a rep says "something feels off," Rivive turns that intuition into structured data. One signal at a time. One tap each. No forms, no open text, no thinking required.
25 signal types across 5 families — relationship, company, financial, engagement, and competitive. Each confirmed signal updates the risk score instantly and unlocks the right playbook.
Big enough to have real churn risk. Lean enough that every person needs leverage. Rivive is the operating system your CS team never had time to build.
You have real accounts to protect. Churn events hurt. Each renewal matters to the number.
1–3 reps managing 40–100+ accounts. You can't afford a dedicated ops person. Rivive is the ops layer.
You're not ready for Gainsight. You don't need it. Rivive gives you 80% of the value in 10 minutes.
You still own key relationships. Rivive keeps you informed on the accounts that matter most.
Enterprise CS tools were built for 20-person CS teams with dedicated ops. Rivive was built for you.
| Gainsight / ChurnZero | Rivive | |
|---|---|---|
| Time to first value | 3–6 months | Under 5 minutes |
| Integration required | CRM + product data + CSP | Just a CSV |
| Signal detection | Internal usage data only | External signals + rep input |
| Rep experience | Another dashboard to update | One tap confirm or dismiss |
| Price | $30K+/year | Priced for Series A/B |
| Right for you if... | You have a CS ops team | You're running lean and need results now |
Give us your account list. We run the analysis and send you a full Revenue Risk Report — showing exactly which accounts are at risk and what to do about each one.
Apply for the Revenue Risk Report →We review every application. You only pay if we're a fit.